Please read the following terms of use and disclaimer carefully before using this website (this “site”). By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this Site. We reserve the right, at any time, to update these terms of use by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.
Without prejudice to statutory or other legal rights afforded to citizens, the information and materials contained in this site (including, without limitation, text, graphics, and links) are provided on an “as is” basis with no warranty. In particular, KBSA does not represent or warrant that the information accessible via this site is accurate, complete or current, or that use of this site is free of risk of viruses or other damage.
We explicitly disclaim any responsibility for the accuracy, content, or availability of information found on sites that link to or from this site. We cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that is linked to this site.
We do not endorse any of the merchandise or services of third party sites, nor have we taken any steps to confirm the accuracy or reliability of any of the information contained in such third-party sites. We do not make any representations or warranties as to the security of any information (including, without limitation, credit or debit card and other personal information) you might be requested to give any third-party, and you hereby irrevocably waive any claim against us with respect to such sites and third-party content. We strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties. We make no representations concerning the content of sites listed in any of our directories. Consequently, we cannot be held responsible for the accuracy, relevancy, copyright compliance, legality, or decency of material contained in sites listed in our search results or otherwise linked to the site. We reserve the right to disable links from the third-party sites to the site.
All materials contained in the site are the copyrighted property of KBSA or named companies or individuals. All trademarks, services marks, and trade names are proprietary to KBSA, or its affiliates. No material from the site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided that
For purposes of these terms, the use of any such material on any other website or computer environment is prohibited. All trademarks, service marks and trade names have been used with permission or are proprietary to us.
It is a requirement of full KBSA retail membership that Consumer Care or Consumer Care Plus protection insurance is offered for all retail "supply and install" contracts agreed between a customer and a KBSA member. There is no requirement for insurance to be provided for the "supply of goods" only.
Any contract for the provision of goods, installation and services is agreed between each individual consumer and the KBSA retail member.
The KBSA retail member is required to register the contract for provision of goods and services with the insurance provider QANW (the trading name of Warranty Services Ltd) who will issue a certificate of insurance and policy documents to the customer, on behalf of Guarantee Protection Insurance Ltd. Registration is recommended at the time a deposit is paid. The customer is only covered when in possession of that a certificate from QANW.
The KBSA does not underwrite the Consumer Care or Consumer Care Plus protection insurances and cannot enforce the provision of the insurance to the KBSA members' customers, neither can they influence the insurer in a claims situation. The KBSA has no liability to the customer as a result of the KBSA member failing to provide the appropriate insurance as required by their membership.
For the avoidance of doubt the KBSA has no liability to the customer as a result of the insurance provider refuting a claim.
The KBSA has no liability whatsoever for transactions that are the result of contacts being made to non-KBSA members identified through supplier searches, listings, adverts (or similar) on KBSA Corporate Member sites.
The role of the KBSA is to provide helpful advice to the consumer (through this website and advice documents), about what they can expect when dealing with a KBSA member and what that member should offer in the way of insurance protection at the point a transaction is agreed.
However, failure of a KBSA registered member to offer the appropriate insurance at the time of transaction agreement would, if notified to the KBSA by a customer, result in membership being suspended with immediate effect.