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    Who are KBSA?

    Independent should not mean alone – KBSA is a community for Kitchen, Bathroom and Bedroom retailers with a strong, united voice. As a member-owned trade association, we are dedicated to providing benefits and support tailored to your needs as an independent retailer, empowering you to focus on what you do best: delivering excellence. 

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    Join us

    Join the KBSA network of like-minded professionals and give your business the trust, recognition and competitive edge that it deserves. 

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What protection do KBSA offer me as a retailer?

In addition to the wide range of benefits we provide to independent KBB retailers, we understand how vital protection is. Operating as an independent business can be challenging, which is why we ensure our members have access to robust business and legal support, along with mediation and complaints procedures. These safeguards are in place to protect your business should you face any issues.
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    A trusted badge of quality

    The KBSA badge gives consumers confidence that they are choosing a retailer committed to high-quality service and a trusted approach to delivering their home improvement project.

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    Our Customer Charter

    Our Customer Charter sets clear, high standards that every member must uphold, ensuring professionalism and accountability.

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    TrustMark Accreditation

    We work in close partnership with TrustMark to offer our members free TrustMark accreditation (subject to T&Cs and vetting), providing an additional layer of assurance and reinforcing the reliability of our independent retailers.

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