Independent should not mean alone – KBSA is a community for KBB retailers with a strong, united voice. As a member-owned trade association, we are dedicated to providing benefits and support tailored to your needs as an independent retailer, empowering you to focus on what you do best: delivering excellence. Join the KBSA network of like-minded professionals and give your business the trust, recognition and competitive edge that it deserves.
The KBSA badge gives consumers confidence that they are choosing a retailer committed to high-quality service and a trusted approach to delivering their home improvement project.
Our Customer Charter sets clear, high standards that every member must uphold, ensuring professionalism and accountability.
We work in close partnership with TrustMark to offer our members free TrustMark accreditation (subject to T&Cs and vetting), providing an additional layer of assurance and reinforcing the reliability of our independent retailers.
The KBSA badge gives consumers confidence that they are choosing a retailer committed to high-quality service and a trusted approach to delivering their home improvement project.
Our Customer Charter sets clear, high standards that every member must uphold, ensuring professionalism and accountability.
We work in close partnership with TrustMark to offer our members free TrustMark accreditation (subject to T&Cs and vetting), providing an additional layer of assurance and reinforcing the reliability of our independent retailers.