At Regal Kitchens, we specialise in the design, supply and installation of kitchens to domestic clients. We are an independent, family run business and we pride ourselves in delivering excellence in all aspects of our work, meeting the high standards that our clients expect and delivering on our promises. We cater for all needs and our work covers all budgets from a simple make-over to the top end of the marketplace.
‘Client is King’ is the ethos of the company and is the basis on which the company was founded. The whole team within Regal Kitchens adopts this approach and we recruit team members on their ability to deliver a first class customer service experience. This ethos applies from the moment a prospective customer first contacts us through to the post-installation customer survey and beyond.
Our whole approach to customer service is encapsulated within our Customer Charter, which is given to prospective customers at the outset of our relationship and includes our 10-point promise and our guarantee of their satisfaction with our services.
In addition, we have developed a ‘Step-by-Step Guide to Creating Your Perfect Kitchen’ to help inform and educate our clients on all their options and everything that’s involved before they commit to buying a new kitchen. This is aimed at putting our customers in the driving seat, whilst providing them with all the information, guidance and advice they may need to make fully informed decisions.
Both of these documents have been developed to provide our customers with re-assurance and peace of mind during what can be a complex decision making process.
Also, we have literally hundreds of happy customers who have left us reviews using links below.
Evidence of our higher fitting standard below
https://www.fira.co.uk/commercial-services/awards-and-certification/fira-gold/fira-gold-installation-certification/installation/regal-kitchens
www.regalkitchens.co.uk
We also offer
Kitchen specialist
Bedroom specialist
Home office specialist
Testimonials
The attention to detail of the fitter was excellent creating a very good finish and they all delivered on the dates and times promised including final snagging checks (of which there were 2 very minor bits to resolve and were completed quickly)
Friend used regal kitchens and recommended, although a few issues during installation, always were helpful and rectified any problems
Approachable and thorough service. Responsive to our situation and advised us on key decisions. Installation was well organised and completed with consideration and to a high standard. The kitchen works well and meets our requirements.
The advertisement I had originally seen indicated that Regal was a quality company associated with regulating bodies and also an award winner. The moment we met John and his staff I could tell they were knowledgeable and helpful, the showroom well stocked with excellent products to suit the discerning customer. There was also the opportunity to be flexible with choice of products to fit a particular budget.
Can not recommend this company enough they was brilliant from the start and the fitters was great always on time and very friendly and quick so very pleased with my kitchen had lots of help from john in the showroom and to finish it all Emma came round to cook showing me how to use my appliances
I used Regal Kitchens after being recommended by a friend who had just had a regal kitchen installed. From beginning to end the customer service had been outstanding and would highly recommend this company.
We decided to visit Regal as they were a Which organisation trusted trader. From the very first visit they were extremely helpful and professional and this continued throughout the design, installation and after sales processes.
From the first visit to the showroom and speaking to the designer I was impressed. They kept us informed most of the time, were punctual and when the were issues these were sorted promptly. I have already recommended them to colleagues I work with who have already booked a Kitchen with them.
We choose Regal after visiting several similar companies. We liked the quality of the products and very helpful advice. We felt that there would be no delay in completing our installation to the standard we required. This was the case and we are very happy with our new kitchen.
Good experience. Charming and helpful staff, super product and beautiful kitchen
Why this retailer?
Recommendation
Local.
An Advert in chelmsford publication which read well and had a membership to a regulating body and also had won awards
We phoned a couple of companies but only had regal kitchen come round and they were very professional from the start
Recommendation from a friend who used Regal.
Which magazine trusted trader/provider
I had read good reviews in local media and on their Facebook page
We looked at various companies and Regal were the best we saw for the kitchen we wanted. They were also a Which trusted trader.
Builders choice based on past experience
A friend had used them and I was impressed with their installation. Also one stop shop, they take care of everything
