At Regal Kitchens, we specialise in the design, supply and installation of kitchens to domestic clients. We are an independent, family run business and we pride ourselves in delivering excellence in all aspects of our work, meeting the high standards that our clients expect and delivering on our promises. We cater for all needs and our work covers all budgets from a simple make-over to the top end of the marketplace.
‘Client is King’ is the ethos of the company and is the basis on which the company was founded. The whole team within Regal Kitchens adopts this approach and we recruit team members on their ability to deliver a first class customer service experience. This ethos applies from the moment a prospective customer first contacts us through to the post-installation customer survey and beyond.
Our whole approach to customer service is encapsulated within our Customer Charter, which is given to prospective customers at the outset of our relationship and includes our 10-point promise and our guarantee of their satisfaction with our services.
In addition, we have developed a ‘Step-by-Step Guide to Creating Your Perfect Kitchen’ to help inform and educate our clients on all their options and everything that’s involved before they commit to buying a new kitchen. This is aimed at putting our customers in the driving seat, whilst providing them with all the information, guidance and advice they may need to make fully informed decisions.
Both of these documents have been developed to provide our customers with re-assurance and peace of mind during what can be a complex decision making process.
Also, we have literally hundreds of happy customers who have left us reviews using links below.
Evidence of our higher fitting standard below
https://www.fira.co.uk/commercial-services/awards-and-certification/fira-gold/fira-gold-installation-certification/installation/regal-kitchens
www.regalkitchens.co.uk
We also offer
Kitchen specialist
Bedroom specialist
Home office specialist
Testimonials
John, Emma and Janice were so helpful in all aspects with helping me choose the kitchen and equipment that was most suitable for my needs. Throughout the installation period I rang them numerous times and was always helped. I have to give a special mention to Ian the kitchen installer. I have never had a workman who gave such attention to detail and left in the evening leaving everything so clean and tidy. Well done all of you. I have no hesitation in recommending you to my friends and family. Finally, no snagging issues which was an added bonus
We are pleased with the end result; the units have been fitted beautifully, however the process of fitting the kitchen took much longer than anticipated.
We are very happy with our new kitchen nothings was too much trouble for them. From the start with the building work and then fitting the kitchen and appliances the room was always kept clean and tidy. Regal kitchens are very professional and they gave us a first class service.
I was so impressed by the complete experience from John during the design, Roger a most impressive installer to Emma who cooked a sumptuous meal for me in my beautiful new kitchen.. I can find absolutely no fault in my experience and fantastic new kitchen. The complete experience which I would recommend to anyone looking to have a new Kitchen.
Our experience with Regal Kitchens was great from start to finish. From our initial visit to the showroom, the meetings to plan and design the space, the patience shown during the extensive delay to our build - we can't find any fault with the service we have received. The aftercare is exceptional and a special mention to Emma Richardson who came and showed us how to get the best use from our kitchen space and appliances. We would not hesitate to recommend Regal to our friends and family
Designer listened to our requirements and took those into account with the design. Delivery on time and fitter was on time, tidy and at times he had to be very accommodating (he was working alongside our builders in our bungalow renovation and their work had over ran).
After installation Emma came to our home to show us how to use the various different settings on our Neff appliances and together we cooked lunch using the ovens. The designer returned to check after fitting and any faults could be rectified (one door needing adjusting slightly). Having used Regal kitchens in our previous home, it was without hesitation that we used them again. We have recommended them to friends, who too used them and were extremely happy with everything. They have had, pre Covid, cookery demonstrations, which have always been really good and we feel part of the Regal Kitchens family. If ever we need an update or move, would not look to have anyone else supply and fit our kitchen.
On meeting John Martin & Phill Edgell we were really impressed with their personal service and attention to detail from the design phase all the way through to completion.
Since then the post sales support has been exceptional, nothing is to much trouble and all staff are so friendly and knowledgeable.
We have also recommended them to friends.
Pleased to have used Regal kitchens again as quality of service provided is exemplary.
Phil was excellent at helping measure and give a quote. He designed exactly what I needed for my limited size kitchen.
The two men that fit the kitchen were very kind and knowledgeable and kept me involved all the way along.
They also came back the day I moved house to help instal my washing machine and deal with any snags.
Great sales process, very engaging and collaborative experience. Our inputs were integrated extremely well into a lovely design.
Why this retailer?
From the first enquiry I made I was impressed with their customer service in answering the many questions I had
We wanted to use a small company rather than one of the main 'high street' retailers.
They were very professional and we liked the fact that they did the job themselves from start to finish as we had to have a loadbearing wall knocked down
Although not the cheapest quote I was impressed with the professional assistance given to me along with two glowing recommendations from friends.
Regal were recommended to us by family members following their incredibly positive experiences with the company. From the outset John and the team were knowledgeable, patient (our build was very delayed!) and always provided excellent service.
Used in our previous home
I spoke to several kitchen companies and Regal were the most competertively priced, had a very friendly approachable team and provided high quality products.
We had a kitchen installed by Regal 6 years ago.
I had previously used one of the workers to instal a previous kitchen I had in a previous property over 10 years ago.
Showroom location convenience, positive reviews on Google, collaborative approach to kitchen design, friendliness of staff, value for money.
