At Regal Kitchens, we specialise in the design, supply and installation of kitchens to domestic clients. We are an independent, family run business and we pride ourselves in delivering excellence in all aspects of our work, meeting the high standards that our clients expect and delivering on our promises. We cater for all needs and our work covers all budgets from a simple make-over to the top end of the marketplace.
‘Client is King’ is the ethos of the company and is the basis on which the company was founded. The whole team within Regal Kitchens adopts this approach and we recruit team members on their ability to deliver a first class customer service experience. This ethos applies from the moment a prospective customer first contacts us through to the post-installation customer survey and beyond.
Our whole approach to customer service is encapsulated within our Customer Charter, which is given to prospective customers at the outset of our relationship and includes our 10-point promise and our guarantee of their satisfaction with our services.
In addition, we have developed a ‘Step-by-Step Guide to Creating Your Perfect Kitchen’ to help inform and educate our clients on all their options and everything that’s involved before they commit to buying a new kitchen. This is aimed at putting our customers in the driving seat, whilst providing them with all the information, guidance and advice they may need to make fully informed decisions.
Both of these documents have been developed to provide our customers with re-assurance and peace of mind during what can be a complex decision making process.
Also, we have literally hundreds of happy customers who have left us reviews using links below.
Evidence of our higher fitting standard below
https://www.fira.co.uk/commercial-services/awards-and-certification/fira-gold/fira-gold-installation-certification/installation/regal-kitchens
www.regalkitchens.co.uk
We also offer
Kitchen specialist
Bedroom specialist
Home office specialist
Testimonials
Regal showed not only enthusiasm for our project but also a great deal of knowledge of how the products but also great creativity in helping us put together a kitchen we really love and that makes the best use of our space. We would not hesitate to recommend them to anyone!
We adore our new kitchen. We love the design and wouldn’t change anything. The installation was faultless. Our installer, managed all the trades and went above and beyond to make the finish perfect. On completion, we received a wonderful cooking demo featuring a delicious 3 course meal so we could learn how all the Neff appliances worked.
Regal kitchens certainly live up to there values, client focussed, sincere and genuine from start to finish. Any issues were addressed promptly and communication was fantastic, they truly care. A huge thank you to John and his wonderful team, we are extremely grateful to you all, we are so so happy with our new kitchen. We have and will continue to recommend you to others.
Great service from start to finish. Felt heard and got exactly what we wanted - advice there if we needed it but no pressure. Good clear communication throughout the whole process and everyone involved was friendly and very approachable
From planning stage when John came up with super ideas, Dan the fitter was amazing supported by Phil, Emma and Janice, what a team they are.
Regal did everything they said they would and on time.
If you want a new kitchen then go to Regal, a fantastic company and staff.
We thought companies like Regal didn't exist anymore,
Amazing customer focus.
Fantastic quality products and the designer Stacey was extremely knowledgeable and helped us get the kitchen of our dreams.
Nothing was too much trouble, even us constantly changing our minds on shades/sizes. She was very patient and helped us through each step.
I was cleaning the fridge freezer out yesterday and realised that it is coming up to the 2nd anniversary of our kitchen being fitted. We are still so very pleased with it.
We only called in the showroom to see an oven and it was the beginning of our cooking future!
Our kitchen is SO small, but performs so well.
Not once have we said. “It would have been better if…….....”. We don’t even hanker after something bigger, bigger is just not necessary!
We love it. 2 happy cooks !
We had the previous kitchen for 26 years and loved it. We worried that the next might not be as good.
But it is even better!
All seemingly so easily accomplished. A really good experience from start to finish.
Loved it all. And now loving cooking in it!
I am very pleased I chose Regal Kitchens as they proved that it was possible to have a hassle free transformation of my Kitchen. I would also mention that their Installer was exceptional in his work. I have no hesitation in recommending this Company.
We'd heard nothing but positive things about Regal so they were the first people we went to. We weren't disappointed. The staff including Stacey, Phil and Emma were very knowledgeable about all aspects from specification to installation and later usability of appliances. Our kitchen formed part of a side/rear extension and it was important for them to be present at different stages of the build to ensure continuity and no surprises when it came to install.
Throughout the whole process we were very happy with Regal’s customer service & communication which were excellent.
Everyone at Regal were a pleasure to deal with.
The quality of work was absolutely superb.
The demonstration of equipment we had fitted was very good and the meal was excellent.
Why this retailer?
Initially we went in to Regal because we knew one of the product demonstrators but it quickly became our favoured supplier due to their depth of knowledge, enthusiasm for our project and creative recommendations.
We choose Regal Kitchens because they had excellent reviews, the staff instilled confidence with their product knowledge and they were structured enough to offer an estimated start date and length of project - which they achieved.
We chose this company initially for the bespoke German kitchens. We were pleased to find the owner/ company to be sincere, genuine and client focussed.
Wanted an all in project managed renovation and their previous reviews were great. After initial meetings felt confident they could deliver what we wanted
well established company , all reviews excellent
Fantastic quality products and the designer Stacey was extremely knowledgeable and helped us get the kitchen of our dreams.
Nothing was too much trouble, even us constantly changing our minds on shades/sizes. She was very patient and helped us through each step.
Visited showroom and liked the set up, staff, and the way a home visit was soon organised. Staff seemed to understand our requirements. Planning was expertly, and quickly accomplished compared to other retailers we considered. All costs and works were factored into the estimate so we knew what the 'bottom line' would be.
I was recommended by a friend
We'd heard positive things about Regal and were comfortable working with them. From the outset they were helpful and willing to over-meet our needs where possible.
Throughout the whole process we were very happy with Regal’s customer service & communication which were excellent.
Everyone at Regal were a pleasure to deal with.
