At Regal Kitchens, we specialise in the design, supply and installation of kitchens to domestic clients. We are an independent, family run business and we pride ourselves in delivering excellence in all aspects of our work, meeting the high standards that our clients expect and delivering on our promises. We cater for all needs and our work covers all budgets from a simple make-over to the top end of the marketplace.
‘Client is King’ is the ethos of the company and is the basis on which the company was founded. The whole team within Regal Kitchens adopts this approach and we recruit team members on their ability to deliver a first class customer service experience. This ethos applies from the moment a prospective customer first contacts us through to the post-installation customer survey and beyond.
Our whole approach to customer service is encapsulated within our Customer Charter, which is given to prospective customers at the outset of our relationship and includes our 10-point promise and our guarantee of their satisfaction with our services.
In addition, we have developed a ‘Step-by-Step Guide to Creating Your Perfect Kitchen’ to help inform and educate our clients on all their options and everything that’s involved before they commit to buying a new kitchen. This is aimed at putting our customers in the driving seat, whilst providing them with all the information, guidance and advice they may need to make fully informed decisions.
Both of these documents have been developed to provide our customers with re-assurance and peace of mind during what can be a complex decision making process.
Also, we have literally hundreds of happy customers who have left us reviews using links below.
Evidence of our higher fitting standard below
https://www.fira.co.uk/commercial-services/awards-and-certification/fira-gold/fira-gold-installation-certification/installation/regal-kitchens
www.regalkitchens.co.uk
We also offer
Kitchen specialist
Bedroom specialist
Home office specialist
Testimonials
We are extremely pleased with the refurbishment of our kitchen by Regal Kitchens. We were treated at all times with courtesy and consideration of our requirements. Everything was arranged professionally and promptly and has provided good value for the investment in our home. We highly recommend this company.
Regal really go the extra mile with customer service. They are very professional and listened to what we needed for our new kitchen. Nothing was too much trouble and after the fitting we had a demonstration of how ro use all the new appliances, which was invaluable. Can't recommend them enough.
My kitchen is small with little natural light, and I love cooking so I wanted an out of the box design making maximum use of space. I enjoyed working with Regal on the design as John took on board my ideas to make them work, and highlighted issues as necessary. As promised, project management was evident throughout the whole process as well as the extra care taken to address limited space available around my home eg waste was removed promptly and goods delivered closer to actual day being installed. I thought the way that Janice kept me informed and checked that I was happy with progress was reassuring albeit everything was running smoothly .Andy and Ricky were the fantastic installers: I was in awe of their skills, confident in their work, appreciated their respect for my home and the way they engaged with me. Another feature that stood out were the number of visits to my home was the home design visit, the survey visit by the installation manager, the pre installation visit by the person, the installation, the post visit by the installation manager and so on. This was in marked contrast to other experience I have witnessed around kitchen and bathroom projects etc. I was dreading the renovation of my old kitchen, but choosing Regal Kitchens has turned out to be a really positive experience. I feel confident that I can rely on the company in the future, and recommend it to others. I also realise that my original kitchen never felt really completed - it was installed by a well known brand company - whereas my new kitchen has been tackled as a whole project. It feels complete from the new flooring, lighting, cupboards, etc. While the kitchen has cost a lot of money, I feel that it will prove to be value for money over time. I suspect that it has cost less than having chosen some popular brand companies where the costs were not so up front and various tradesmen would have had to be engaged separately.
Our kitchen was installed 8 years ago and still looks as good as new. I have subsequently recommended to my daughter and her installation was equally successful. Regal kitchens are still prepared to give professional and useful aftercare including inviting me to my daughter’s after sales demonstration of oven and other appliances which was incredibly helpful. They have also assured me of ongoing support if needed. I would have no hesitation in recommending Regal Kitchens in the future.
Our kitchen project was carried out with care and consideration throughout the process. We highly recommend Regal for offering a good range of products and services.
I wouldn’t hesitate to recommend Regal Kitchens. In a world where customer service has been largely lost, they really stood out to us as a company that cares and want the best outcome for their clients. The design was better than anything else we had seen, the installer was a pleasure to have at our home and they listened to our feedback throughout the process. When we saw a storage solution feature on social media that we hadn’t previously thought of, they seamlessly adapted it into the fitting process. Although my husband is tech savvy with the appliances we chose, I am definitely less so, so the fact that Regal offered a service where they taught us to use everything (such a how to cook certain items in our new ovens) and benefit from the features we’s chosen was a massive benefit. The whole experience was a pleasure from start to finish.
From initial visit and consultation to the fitting we were very happy. The staff at Regal work with you to achieve the best outcomes.
Regal showed not only enthusiasm for our project but also a great deal of knowledge of how the products but also great creativity in helping us put together a kitchen we really love and that makes the best use of our space. We would not hesitate to recommend them to anyone!
We adore our new kitchen. We love the design and wouldn’t change anything. The installation was faultless. Our installer, managed all the trades and went above and beyond to make the finish perfect. On completion, we received a wonderful cooking demo featuring a delicious 3 course meal so we could learn how all the Neff appliances worked.
Regal kitchens certainly live up to there values, client focussed, sincere and genuine from start to finish. Any issues were addressed promptly and communication was fantastic, they truly care. A huge thank you to John and his wonderful team, we are extremely grateful to you all, we are so so happy with our new kitchen. We have and will continue to recommend you to others.
Why this retailer?
Regal Kitchens had recently opened a showroom close to us, and as we looking for a kitchen refurbishment, visited the showroom and were impressed by the representative's presentation, which was very quickly followed up by a site visit and quotation for the work to be done. We like to support local business where practicable
Visited several high profile brands, but was disappointed with quality being offered, and uncertainty on costs. My whole experience at Regal Kitchens has been far more positive throughout the whole process. The first time I went into the showroom I felt much more confident with the advice given, my personal kitchen aspirations were taken into proper account, my circumstances were a priority not hindrance, and the project was designed and managed as a whole package.
As a result of visiting several kitchen showrooms, we felt that the initial communication with Regal kitchen was efficient and professional
Nice staff ,good choice of product, range of skills offered
We loved the ethos of the client being king and after visiting the major retailers we were majorly unimpressed with how they listened to our needs. Our experience the second we contacted Regal could not have been better. The design was streets above anything else we had seen and actually got under the skin of how we use the space on a daily basis as a family with two young children, as well as how we hope to use it when they are older!
Recommended by a friend, impressed with initial showroom visit and welcome, customer service.
Initially we went in to Regal because we knew one of the product demonstrators but it quickly became our favoured supplier due to their depth of knowledge, enthusiasm for our project and creative recommendations.
We choose Regal Kitchens because they had excellent reviews, the staff instilled confidence with their product knowledge and they were structured enough to offer an estimated start date and length of project - which they achieved.
We chose this company initially for the bespoke German kitchens. We were pleased to find the owner/ company to be sincere, genuine and client focussed.
Wanted an all in project managed renovation and their previous reviews were great. After initial meetings felt confident they could deliver what we wanted
