At Regal Kitchens, we specialise in the design, supply and installation of kitchens to domestic clients. We are an independent, family run business and we pride ourselves in delivering excellence in all aspects of our work, meeting the high standards that our clients expect and delivering on our promises. We cater for all needs and our work covers all budgets from a simple make-over to the top end of the marketplace.
‘Client is King’ is the ethos of the company and is the basis on which the company was founded. The whole team within Regal Kitchens adopts this approach and we recruit team members on their ability to deliver a first class customer service experience. This ethos applies from the moment a prospective customer first contacts us through to the post-installation customer survey and beyond.
Our whole approach to customer service is encapsulated within our Customer Charter, which is given to prospective customers at the outset of our relationship and includes our 10-point promise and our guarantee of their satisfaction with our services.
In addition, we have developed a ‘Step-by-Step Guide to Creating Your Perfect Kitchen’ to help inform and educate our clients on all their options and everything that’s involved before they commit to buying a new kitchen. This is aimed at putting our customers in the driving seat, whilst providing them with all the information, guidance and advice they may need to make fully informed decisions.
Both of these documents have been developed to provide our customers with re-assurance and peace of mind during what can be a complex decision making process.
Also, we have literally hundreds of happy customers who have left us reviews using links below.
Evidence of our higher fitting standard below
https://www.fira.co.uk/commercial-services/awards-and-certification/fira-gold/fira-gold-installation-certification/installation/regal-kitchens
www.regalkitchens.co.uk
We also offer
Kitchen specialist
Bedroom specialist
Home office specialist
Testimonials
We liked having just one fitter who was exceptional and in control of the out sourcing that was needed, such as the plasterer, electrician, the mason (work tops) even down to the skip hire. It all went like clockwork and for that we were grateful. This company is definitely worth recommending.
I chose Regal Kitchens because of the excellent reviews regarding their fitting, after sales service and for their quality kitchens and appliances on offer
We recently had a new kitchen fitted by Regal.
In a world of companies letting you down, not ringing back, being difficult, Regal is a shining light. They say 'Customer is King' and lived up to that from start to finish.
Everything was perfect, from the initial visit to the final checks. Regal's staff all went that extra mile. They really cared about our job and made sure we were happy at all times. From John the boss to Dan, our brilliant fitter, Regal truly delivered.
I cannot recommend them highly enough.
Regal teams' customer service have been fantastic from the initial contact through to after sales care. Regal has truly provided a gold standard service in line with the satisfaction reviews we read online. The kitchen design and products really meet our needs, and exceeded our expectations. High praise for quality service. We recommend their service and products, and would revisit. Thank you Regal team.
We received an excellent service from the moment we went to the showroom all the way through to the post installation inspection. The design exactly fitted our needs and the craftsmanship on the installation was superb. The staff were friendly, helpful and knowledgeable but never pushy and always made sure things were exactly as we wanted them. I would highly recommend them.
From the moment we walked into the showroom and met Stacey right through to completion, we found the experience well managed throughout. everyone involved was helpful and worked hard to give us the kitchen we wanted, Steve the plasterer and Jack the tiler completed their work efficiently and cleaned up after they had finished. Peter and Andy were our kitchen fitters and worked to a high standard and nothing was too much trouble and went beyond what was expected, thank you, it was all completed by a visit from Emma who demonstrated our Neff appliances in a user friendly way. five stars for everyone. we would have no hesitation in recommending Regal Kitchens.
From the moment we stepped in at the Regal Kitchens’ showroom we were amazed by the design display and felt that it perfectly aligned with our aesthetic. Moreover, we were welcomed by diligent and polite staff who not only answered all of queries but also gave helpful suggestions to our kitchen’s layout and design. Thanks to the Regal Team, I have a kitchen that I can be proud of. Many thanks and keep up the good work!
We chose to go with Regal Kitchens as it was a local business who also donate to my children's school.
The showroom looks fantastic and there is a vast array of products to look at. The personal touch with customer service from day 1 has been really impressive.
Regal's product is of a clear high standard and their knowledge of Neff products was really helpful when I was deciding what appliances to go with.
Their pricing was comparable to other businesses in the area and they were open and honest about the costing of all parts of the kitchen fitting process.
We had our kitchen fitted by Roger who was polite and did an amazing job. He also completed some decorative work and other bits that needed doing to a high standard.
All in all, we are extremely happy with the experience and process. Our kitchen is amazing!
We chose this retailer because they were local. When we first went into the showroom they were very efficient very helpful and answered all our questions. Whenever we contacted them they were always very quick to reply. They helped us through every step of the process and made what would have been quite a stressful process much easier. We would have no hesitation in recommending Regal Kitchens to friends and family.
We found the expert advice and care throughout very refreshing. We were kept informed throughout the whole installation and are very pleased with our Kitchen
Why this retailer?
A recommendation. Also obtained alternative quote but chose Regal because of their approach to exactly what we would like and was impressed with the demonstration around their showroom. Prices were comparable.
Excellent reviews and great choice of kitchens
Brilliant reviews. Good vibes from the moment we entered their showroom.
Initially, we opted to receive kitchen quotes from local independent business as we like to support this sector. Regal was included on the basis of the website layout and customer satisfaction feedback. It was then the kitchen design we received from Regal that secured the commission against other local kitchen companies.
Local company with good reputation
Positive comments from previous costumers and they were local
They are the best around
Good quality kitchens
And very good customer service
Impressed from the first time I went into the show room.
Great customer service from the beginning and throughout.
Comparable pricing to other businesses.
Local independent business.
They have a very good reputation locally and we also asked a local resident their opinion who had had one fitted. They showed us their kitchen and spoke very highly of Regal Kitchens and said they were very satisfied with the installation and the installers were highly skilled and reliable.
We chose Regal Kitchens because from the point of contact - visiting their lovely showrooms, the friendliness of the staff and the non pushy manner impressed us
