Member since 2017
At Regal Kitchens, we specialise in the design, supply and installation of kitchens to domestic clients. We are an independent, family run business and we pride ourselves in delivering excellence in all aspects of our work, meeting the high standards that our clients expect and delivering on our promises. We cater for all needs and our work covers all budgets from a simple make-over to the top end of the marketplace.
‘Client is King’ is the ethos of the company and is the basis on which the company was founded. The whole team within Regal Kitchens adopts this approach and we recruit team members on their ability to deliver a first class customer service experience. This ethos applies from the moment a prospective customer first contacts us through to the post-installation customer survey and beyond.
Our whole approach to customer service is encapsulated within our Customer Charter, which is given to prospective customers at the outset of our relationship and includes our 10-point promise and our guarantee of their satisfaction with our services.
In addition, we have developed a ‘Step-by-Step Guide to Creating Your Perfect Kitchen’ to help inform and educate our clients on all their options and everything that’s involved before they commit to buying a new kitchen. This is aimed at putting our customers in the driving seat, whilst providing them with all the information, guidance and advice they may need to make fully informed decisions.
Both of these documents have been developed to provide our customers with re-assurance and peace of mind during what can be a complex decision making process.
Also, we have literally hundreds of happy customers who have left us reviews using links below.
Evidence of our higher fitting standard below
We also offer
- Kitchen specialist
- Bedroom specialist
- Home office specialist
We decided to visit Regal as they were a Which organisation trusted trader. From the very first visit they were extremely helpful and professional and this continued throughout the design, installation and after sales processes.
From the first visit to the showroom and speaking to the designer I was impressed. They kept us informed most of the time, were punctual and when the were issues these were sorted promptly. I have already recommended them to colleagues I work with who have already booked a Kitchen with them.
We choose Regal after visiting several similar companies. We liked the quality of the products and very helpful advice. We felt that there would be no delay in completing our installation to the standard we required. This was the case and we are very happy with our new kitchen.
Good experience. Charming and helpful staff, super product and beautiful kitchen
Trustworthy, efficient, very friendly. Fantastic installation
Staff was amazing , Janice was outstanding. Emma was very hands on and taught me how to use my appliances with her skills. Emma helped me choose my appliances and she was amazing. Stacey and John was great designing my layout. I’m so over the moon.
Regal provide a complete end to end service, from design to installation. They also project managed all of the works including building alterations (we had a dividing wall removed). The team were in contact with us regards all aspects of the install, including a delay in shipping of our bespoke worktops. The installation team were knowledgeable and could answer any questions or concerns we had during the install. - All in all a good experience for a stressful process.
This retailer could provide a complete package incuding design, fitting, electrical works and all other related works involved, thus making it a less much less stressful experience!
Regal helped in our hour of need, quality, on time, accessible for communications, trustworthy, showed us all options available and followed up with customer service visit
From the beginning they were very professional and extremely helpful. The displays in the showroom were excellent and a very good representation of the products available. Additional help with the equipment once installed was fantastic and more than normal expectation. I would recommend them to friends and relations.
Why this retailer?
Which magazine trusted trader/provider
I had read good reviews in local media and on their Facebook page
We looked at various companies and Regal were the best we saw for the kitchen we wanted. They were also a Which trusted trader.
Builders choice based on past experience
A friend had used them and I was impressed with their installation. Also one stop shop, they take care of everything
Reviews and awards
The products that they offered matched what we wanted. They offered a full project managed service for all work to be carried out, with their own staff and certified contractors.The team were very friendly, and helpful and provided a personalised service that we appreciated.
Reputation and knowledge of staff concerning the overall installation of Kitchen, including fitting and all related works required in one package not provided by other providers.
We had an issue with a large scale kitchen supplier and were let down, being without a kitchen for six weeks, we turned to Regal kitchens who helped in our hour of need and supplied and installed the kitchen of our dreams within four weeks
Recommended by a friend