At Regal Kitchens, we specialise in the design, supply and installation of kitchens to domestic clients. We are an independent, family run business and we pride ourselves in delivering excellence in all aspects of our work, meeting the high standards that our clients expect and delivering on our promises. We cater for all needs and our work covers all budgets from a simple make-over to the top end of the marketplace.
‘Client is King’ is the ethos of the company and is the basis on which the company was founded. The whole team within Regal Kitchens adopts this approach and we recruit team members on their ability to deliver a first class customer service experience. This ethos applies from the moment a prospective customer first contacts us through to the post-installation customer survey and beyond.
Our whole approach to customer service is encapsulated within our Customer Charter, which is given to prospective customers at the outset of our relationship and includes our 10-point promise and our guarantee of their satisfaction with our services.
In addition, we have developed a ‘Step-by-Step Guide to Creating Your Perfect Kitchen’ to help inform and educate our clients on all their options and everything that’s involved before they commit to buying a new kitchen. This is aimed at putting our customers in the driving seat, whilst providing them with all the information, guidance and advice they may need to make fully informed decisions.
Both of these documents have been developed to provide our customers with re-assurance and peace of mind during what can be a complex decision making process.
Also, we have literally hundreds of happy customers who have left us reviews using links below.
Evidence of our higher fitting standard below
https://www.fira.co.uk/commercial-services/awards-and-certification/fira-gold/fira-gold-installation-certification/installation/regal-kitchens
www.regalkitchens.co.uk
We also offer
Kitchen specialist
Bedroom specialist
Home office specialist
Testimonials
All the Regal staff have been very helpful and friendly throughout our experience with them. They responded to our needs quickly and with the highest level of service. They were knowledgeable about the products available and the complementary design skills that resulted in a kitchen that truly met our needs.
Regal were outstanding and finished the kitchen to a very high standard. They kept us informed at all stages, and we really appreciated their friendly but professional attitude. Everyone on the build worked hard and were always on time, courteous, and they always cleared up at the end of each day. Their team were resourceful in finding solutions to any unforeseen matters that cropped up and handled everything calmly. We are delighted with the finished kitchen and would not hesitate to recommend them.
We had no hesitation in using Regal Kitchens for our new kitchen. The company, staff and especially our fitter were excellent and our experience from beginning to end was superb. Highly recommended.
I chose this retailer from recommendation and being impressed with their website.
The rating of 5 stars is not enough for the outstanding service we received from Regal Kitchens.
I was worried about having such a major project carried out in my home. Regal reassured me and answered my fears to give me confidence. The whole installation went like a dream and really was nothing to be scared about. I have already recommended this company to my family and friends. Superb workmanship from start to finish.
We have been extremely pleased with our kitchen. The whole experience from start to finish has been excellent - there were a couple of issues during the fit that needed to be overcome but due to the fitters knowledge and experience these were overcome fully and without issue.
I would most definitely use Regal Kitchens again and also recommend them to friends and family
Small local company who seemed interested in providing what the customer wanted, rather than a big organisation trying to sell a product for their benefit.
Recommended through a colleague of my husband
The attention to detail of the fitter was excellent creating a very good finish and they all delivered on the dates and times promised including final snagging checks (of which there were 2 very minor bits to resolve and were completed quickly)
Friend used regal kitchens and recommended, although a few issues during installation, always were helpful and rectified any problems
Approachable and thorough service. Responsive to our situation and advised us on key decisions. Installation was well organised and completed with consideration and to a high standard. The kitchen works well and meets our requirements.
Why this retailer?
Other kitchen designers did not put the effort in to adjust their initial kitchen design to really meet our requirements whereas Regal kept working on the design until it did.
They were recommended by friends and we had fitted a kitchen for us in 2013 and we were delighted with that, so when we wished to open up the kitchen and dining room into one space they were the natural choice.
Regal Kitchens were a local company to me and are known to have a very good reputation in new kitchens.
I was recommended to this company and subsequently found their website very welcoming and explanatory.
Recomendation
They offered a quality product, and would project manage the whole installation.
Recommendation
Recommendation
Local.
An Advert in chelmsford publication which read well and had a membership to a regulating body and also had won awards
