At Regal Kitchens, we specialise in the design, supply and installation of kitchens to domestic clients. We are an independent, family run business and we pride ourselves in delivering excellence in all aspects of our work, meeting the high standards that our clients expect and delivering on our promises. We cater for all needs and our work covers all budgets from a simple make-over to the top end of the marketplace.
‘Client is King’ is the ethos of the company and is the basis on which the company was founded. The whole team within Regal Kitchens adopts this approach and we recruit team members on their ability to deliver a first class customer service experience. This ethos applies from the moment a prospective customer first contacts us through to the post-installation customer survey and beyond.
Our whole approach to customer service is encapsulated within our Customer Charter, which is given to prospective customers at the outset of our relationship and includes our 10-point promise and our guarantee of their satisfaction with our services.
In addition, we have developed a ‘Step-by-Step Guide to Creating Your Perfect Kitchen’ to help inform and educate our clients on all their options and everything that’s involved before they commit to buying a new kitchen. This is aimed at putting our customers in the driving seat, whilst providing them with all the information, guidance and advice they may need to make fully informed decisions.
Both of these documents have been developed to provide our customers with re-assurance and peace of mind during what can be a complex decision making process.
Also, we have literally hundreds of happy customers who have left us reviews using links below.
Evidence of our higher fitting standard below
https://www.fira.co.uk/commercial-services/awards-and-certification/fira-gold/fira-gold-installation-certification/installation/regal-kitchens
www.regalkitchens.co.uk
We also offer
Kitchen specialist
Bedroom specialist
Home office specialist
Testimonials
From the moment we walked into the showroom and met Stacey right through to completion, we found the experience well managed throughout. everyone involved was helpful and worked hard to give us the kitchen we wanted, Steve the plasterer and Jack the tiler completed their work efficiently and cleaned up after they had finished. Peter and Andy were our kitchen fitters and worked to a high standard and nothing was too much trouble and went beyond what was expected, thank you, it was all completed by a visit from Emma who demonstrated our Neff appliances in a user friendly way. five stars for everyone. we would have no hesitation in recommending Regal Kitchens.
We chose to go with Regal Kitchens as it was a local business who also donate to my children's school.
The showroom looks fantastic and there is a vast array of products to look at. The personal touch with customer service from day 1 has been really impressive.
Regal's product is of a clear high standard and their knowledge of Neff products was really helpful when I was deciding what appliances to go with.
Their pricing was comparable to other businesses in the area and they were open and honest about the costing of all parts of the kitchen fitting process.
We had our kitchen fitted by Roger who was polite and did an amazing job. He also completed some decorative work and other bits that needed doing to a high standard.
All in all, we are extremely happy with the experience and process. Our kitchen is amazing!
We chose this retailer because they were local. When we first went into the showroom they were very efficient very helpful and answered all our questions. Whenever we contacted them they were always very quick to reply. They helped us through every step of the process and made what would have been quite a stressful process much easier. We would have no hesitation in recommending Regal Kitchens to friends and family.
We found the expert advice and care throughout very refreshing. We were kept informed throughout the whole installation and are very pleased with our Kitchen
Excellent customer care from start to finish. Workmanship excellent. Project completed on time within budget.
This is a local company with a very good reputation for their products and customer service. The showroom was well presented and the staff very friendly, knowledgeable and helpful. The fitter was excellent with exceptional attention to detail. The whole process from start to finish was seamless and the customer service has been excellent. I am delighted with my new kitchen!
We are delighted with our new kitchen from Regal. We chose Regal because of their excellent reputation and reviews, the very high quality of their kitchens, their design-in-your-home service, and their ability to tailor our kitchen to make the very best use of the available space. We received exceptionally good advice and customer care from when we first arrived at their impressive showroom, all through the design and selection process, and then the installation. The standard of work and attention to detail was exemplary, and nothing was too much trouble. The three-course meal cooked for us in our new kitchen to demonstrate the best use of our new appliances was the perfect finishing touch.
We are very pleased with the installation of our new kitchen, the Team worked from design through to final installation very efficiently. The works completed are to a good standard. We chose Regal Kitchens as they are local to us and we feel its important to use local companies although they were not the least cost.
We popped in on a Sunday morning to get an idea of what kitchens they offered and it was "love at first sight" - the product and the people.
We looked at other providers and no-one else could get near what Regal could do for us.
The disruption of a full kitchen refurb was daunting but the team made sure we were kept in the loop, had everything we needed each night of the job, and did a better job of tidying than we could have imagined.
The after service is the icing on the cake, having Emma the inhouse economist and Neff specialist come to our house to cook with the whole family was an brilliant experience and so useful. The fitter has been in touch to check we are still happy and the post inspection visit was so thorough.
Nothing is too much for Regal, and being a family owned and run business they made us feel part of that family too.
Local, friendly & accommodating. Met the brief we gave them right from the very beginning and worked the fitting timings around what best suited us.
Why this retailer?
Positive comments from previous costumers and they were local
Impressed from the first time I went into the show room.
Great customer service from the beginning and throughout.
Comparable pricing to other businesses.
Local independent business.
They have a very good reputation locally and we also asked a local resident their opinion who had had one fitted. They showed us their kitchen and spoke very highly of Regal Kitchens and said they were very satisfied with the installation and the installers were highly skilled and reliable.
We chose Regal Kitchens because from the point of contact - visiting their lovely showrooms, the friendliness of the staff and the non pushy manner impressed us
We were keen for a company to project manage the installation for us. Excellent show room with lots of choice.
It is a local firm with a good reputation and I was very impressed with the showroom and the product on display.
We chose Regal for our kitchen because of their excellent reputation and reviews, the very high quality of their kitchens, their design-in-your-home service, their ability to tailor our kitchen to make the very best of the available space, and the exceptionally good advice and customer care we received.
We like to use local companies and having visit the new show room on its opening day were impressed with the quality of the installations and the ease we could discuss things with the team
Excellent support and service from the very first "pop-in" to the showroom all the way through. Attention to detail, real consideration of the impact the project has on our family. Excellent value for money, even being a bespoke product, we couldn't argue with the price, and then all the little extras the Regal include make it exceptional.
Having had a nationwide kitchen installed two years ago that didn't stand the test of time, we opted to go with a more local firm. The customer service we received from start to finish was something we hadn't experienced before. They certainly had our best interests at the front of their minds at all times.
