Lima kitchen was very professional from the start. Communication and response to queries was prompt. Price comparable to other high street installers. Project was managed very well. Excellent installer. Overall a great experience and very happy with the kitchen.
The installation was very smooth from beginning to end. All workmen were polite, helpful and professional. There was minimal disruption and the site was cleared and cleaned every night. They stuck to the agreed schedule and all the work was carried out very efficiently.
We were looking for a company to design, supply and install a new kitchen and based on previous reviews selected Regal Kitchens. The whole process was well managed end to end. John provided design ideas including storage solutions and Stacey has excellent knowledge of all products assisting with product selection. They accommodated changes to some of the design before the work started. Dan’s professionalism and attention to detail during installation was second to none. After fitting a quality check was completed by Phil to ensure everything was correctly installed. Based on my experience I would definitely recommend.
"Share your experience with other people"A positive experience from start to finish. Lima stood out for two reasons: Firstly, the approach to design. Other companies that we spoke to made minimal changes to our existing (24-year-old) kitchen layout in order to accommodate our wish list. Their plans left us feeling underwhelmed. Lima has interior designers rather than kitchen planners and it shows. Katja listened when we said that we’d always thought there must be a better way to make use of the space we had. Where others had treated the position of sinks and radiators as constraints, Katja’s design reimagined the space and moved things if they were in the way. We saw the CAD renders and were blown away. Both of us knew then that was what we wanted. Secondly Lima were the only people we spoke to who would manage every aspect of the project. Others would do some things but would have left us to find and coordinate some or all of the other trades at an unknown cost. Lima has a roster of subcontractors to handle plumbing, electrical work, plastering, flooring, carpentry and decorating and so could provide a full cost from the off. Matt and Alex had a comprehensive schedule of what work would happen when. Every subcontractor appeared when the project plan said they would and so the whole thing was as straightforward from a client perspective as a kitchen replacement project can be. Inevitably there was the odd minor snag but these were all dealt with and we were kept informed throughout. We are delighted with the finished kitchen and expect to remain so for many years to come. However, if we were to need another kitchen, we’d be straight back to Lima.
Michael is very friendly and engaging. He took the time to go through options with us, and came up with helpful and constructive suggestions, as well as solutions given the unusual shape of the kitchen in a 17th century cottage. The software used enabled us the "walk through" the design on screen which was so useful. The quote was in line with our expectations, and Michael took the trouble to offer more cost effective options if they became available. We were not rushed and at all times Michael kept us fully informed and was incredibly responsive when we needed to email him. The fitters (Phil and Steve) and the electricians and painter were just wonderful. They always arrived promptly and worked hard every day, and kept us informed on what they would be doing next. The kitchen was fitted to the highest of standards and if any issues arose during fitting, they were dealt with immediately. Phil and Steve in conjunction with Michael always had a solution. We just love the new kitchen and utility room. They are now rooms we want to spend time in and have transformed the whole feel of the house. There are no negatives. Our entire experience was a positive one and we were so impressed from start to finish that we have already started planning our replacement bathrooms with Michael.
Very professional team of people from start to finish 👍
An excellent experience from beginning to end. The fitting team were superb and communications exceptional. We were delighted with the finished result.
The whole team at Regal Kitchens were incredible but Stacey was an absolute star helped us through all our major design worries came up with solutions that would have never entered our heads.
Regal Kitchens followed up our initial enquiry and maintained contact throughout the pre planning and installation stages and the follow up. They managed the whole process and project and the various tradespeople required at the right times. All involved were very polite, professional and easy to communicate with and get on with. Although our installation was fairly simple compared with some i.e. no real building work/alterations it was all done with us in mind. It can an upheaval ; washing up in a shower tray or small en-suite sink and cooking food in the study etc, they ensured that they did all they could to minimise the disruption. The installer was great and also ensured that any mess was cleared at teh end of each day and left clean and tidy.
We were extremely impressed with the excellent service we received from everyone involved in the process. The staff were extremely friendly and professional without being ‘pushy’ in any way and were happy to accommodate our needs and suggestions. Communication was excellent and we were kept updated throughout the process. Our fitter, Ian, deserves a special mention. He was meticulous in every detail and always left the kitchen clean and tidy at the end of each day. We do not hesitate in recommending Regal.
The company tag line "Where Client Is King" could not be truer. From the moment you walked in, Stacey could not be more welcoming. Interested to find out how they can help to make your project become the dream I was looking for. Stacey make sure they understood all our needs within the Kitchen, what our end goal was. The team at Regal then set about making that dream come true. The project ran smoothly from start to finish. You could not want more from a company. They lived up to the tag line, that's for sure. Thank you to everyone at Regal.
I couldn’t be happier with my new kitchen! From start to finish, the installation process was seamless and professional. The team were knowledgeable, efficient, and paid incredible attention to detail, ensuring everything was perfect. The quality of the cabinets, worktops, and finishes is outstanding, and the overall design has completely transformed the space – it’s both beautiful and highly functional. I’ve already received so many compliments from friends and family. Highly recommend to anyone looking for a top-notch kitchen installation! Well done too Roger & Stacey