I chose Duncan's to fit my new kitchen as they had fitted my previous kitchen 25 years ago. The service I received from them from the initial visit by Duncan to Holly in the showroom and to Iain and Liam the joiners has been fantastic. We are absolutely thrilled and delighted with our new kitchen and utility, the workmanship is superb and their professionalism, patience and hard work has been very much appreciated.
I had very specific ideas for my kitchen and I originally approached Duncan's for the convenience. I knew a kitchen re-model involved multiple trades and I didn't have the time or will to coordinate it all myself. Duncan's exceeded my expectations in every way. From the design meetings with Holly who had invaluable insight into how a kitchen should be designed not only to be beautiful but also useful, to Iain who worked with me to create some very specific and complicated unit fronts - I had a vision and Duncan's made it a reality. The installation was seamless. Every single person onsite was first class. Liam and his apprentice Chae were just brilliant. The sub contracted painters, electricians and plumbers went above and beyond. Everything was carried out with care, with minimal mess and within the agreed timescale. I even requested a few design changes half way through installation which included building 3 additional units - this was absolutely no bother for Iain and the team - zero stress. The day after hand over (a Saturday) Holly phoned to check in and make sure all was well. I am over the moon with my new kitchen and cannot express how happy I am that I chose Duncan's to create it
We are delighted with our bathroom. The whole process from initial appointment to the finished product was very smooth. Communication was great. Workmanship was of a high standard and the men doing the job were very cheery, polite and hardworking.
I was in touch with three different companies and what made this company stand out for me was their can do attitude to anything my home might throw at them. They would definitely be my first choice for any future projects.
Duncan's was recommended to me by a friend in Balloch, Inverness. We are delighted with the shower room. The workmen were all great and kept us informed throughout. Holly was very helpful with the design process.
All the people who work for Duncans are lovely, have good design ideas, excellent workmanship and above all communicate well. Nothing was ever too much trouble and problems, where they existed, were quickly resolved. The build was all done without us being on site which made the excellent communication all the more vital. The project was delivered in line with the estimate. We are very happy with the result and would wholeheartedly recommend them.
