Regal Kitchens (Chelmsford)

In the era of the chatbot, it was a pleasure to deal with a company that believes in old fashioned customer service. Each step in the commissioning and installation process for our new kitchen was clearly explained and deadlines met where at all possible. We are delighted with our new Regal kitchen and can't fault the support we had in choosing the right design and appliances. The installation was carried out efficiently and professionally. We felt that the Regal team really cared about delivering a finished kitchen that they and we could be proud of.

…Read more from Mr & Mrs Partridge - 13 September 2026

On initial engagement I found Stacy and the team to be extremely professional. They took my initial crude looking plans and worked it in a comprehensive design that included all my requirements and suggested other items I have overlooked, my plan also included the removal of a non-structural wall. The whole process was explained to me from initial design, survey, installation and aftercare. They highlighted areas that were "unknown" at the time, informing me that additional works may be required after the wall was removed, but all items would be discussed and agreed by me prior to any additional works. As the project progressed items were identified and proposals were made, agreed and implemented with minimal impact of timescales. The aftercare was excellent, minimal and minor snags were noted, and Stacey attended the installation and a plan was agreed to rectify these. Everything was undertaken in a highly professional manner and I am very pleased with my new Kitchen

…Read more from Mr David Cole - 6 September 2026

"At our first meeting with Stacey Docherty of Regal Kitchens we found her to be very pleasant and friendly but also professional in the way she dealt with us and with the few matters which cropped up where it was necessary for us to seek her assistance. She listened and took on board our requirements and,after the first site visit,explained why some of those could not be fulfilled mainly due to the limits on the space which was available.She made a number of suggestions and prepared a layout which maximised the available space and with which we were happy to agree and to proceed with the installation. While the work was in progress she checked with us to ensure that everything was being carried out to our satisfaction and impressed upon us that if we had any questions at any time she would be available to provide the necessary assistance. We found the whole process took in to account the fact that we were resident in the property but at no time were we left feeling unable to cope with the obvious disruption the installation brought about. All in all, although it was entered into with no little trepidation, with Stacey's help, the whole process proved to be less traumatic than had been anticipated.

…Read more from Mr & Mrs Scherer - 27 August 2026

The level of personal service we received through-out the whole experience was top notch. The staff were friendly, helpful and very knowledgeable. Nothing was too much trouble and we spent plenty of time and visits making decisions about what we wanted. Installation by the fitter, Ian, was outstanding and his attention to detail was first class . Whenever our house presented him a challenge he talked us through the options, keeping us informed as he went along. As well as installing the kitchen he project managed all the other required trades people who we also couldn't fault. Regal kept a close eye on the instalation and came round once completed to check the work was in order and that we were happy with everything. We would have no hesitation in recommending Regal to anybody else who wanted a new kitchen

…Read more from Mr & Mrs Hibberd - 23 August 2026

Initial consultations on design ideas were helpful with multiple options presented with computer aided designs helping bring everything to life. Showroom visits helped secure fixtures, fittings, appliances etc and scheduling of work supported all calendars. Fitters were excellent, offering guidance and advice as the project developed. Work was completed to a high standard, the work ethic of the fitters was great. Such large projects will always have some challenges and everyone was on call 24/7 and when we did experience small issues the relevant trades person would attend morning, afternoon, evening and weekends to solve. Installations were complete ahead of schedule. Aftercare was great. Sales and design team attended site regularly to check we were happy with progress. Communication throughout was very good whether with us and/or between all the trades people and on one occasion with a vendor of one of the appliances to support resolution of a minor challenge.

…Read more from Mr & Mrs Dowsett - 19 August 2026

We were looking for a company to design, supply and install a new kitchen and based on previous reviews selected Regal Kitchens. The whole process was well managed end to end. John provided design ideas including storage solutions and Stacey has excellent knowledge of all products assisting with product selection. They accommodated changes to some of the design before the work started. Dan’s professionalism and attention to detail during installation was second to none. After fitting a quality check was completed by Phil to ensure everything was correctly installed. Based on my experience I would definitely recommend.

…Read more from Mr & Mrs Whyman - 19 July 2026

The whole team at Regal Kitchens were incredible but Stacey was an absolute star helped us through all our major design worries came up with solutions that would have never entered our heads.

…Read more from Lynette Houghton - 15 May 2026

Regal Kitchens followed up our initial enquiry and maintained contact throughout the pre planning and installation stages and the follow up. They managed the whole process and project and the various tradespeople required at the right times. All involved were very polite, professional and easy to communicate with and get on with. Although our installation was fairly simple compared with some i.e. no real building work/alterations it was all done with us in mind. It can an upheaval ; washing up in a shower tray or small en-suite sink and cooking food in the study etc, they ensured that they did all they could to minimise the disruption. The installer was great and also ensured that any mess was cleared at teh end of each day and left clean and tidy.

…Read more from Derek and Pauline Francis - 21 April 2026

We were extremely impressed with the excellent service we received from everyone involved in the process. The staff were extremely friendly and professional without being ‘pushy’ in any way and were happy to accommodate our needs and suggestions. Communication was excellent and we were kept updated throughout the process. Our fitter, Ian, deserves a special mention. He was meticulous in every detail and always left the kitchen clean and tidy at the end of each day. We do not hesitate in recommending Regal.

…Read more from Jennifer Fry - 26 March 2026

The company tag line "Where Client Is King" could not be truer. From the moment you walked in, Stacey could not be more welcoming. Interested to find out how they can help to make your project become the dream I was looking for. Stacey make sure they understood all our needs within the Kitchen, what our end goal was. The team at Regal then set about making that dream come true. The project ran smoothly from start to finish. You could not want more from a company. They lived up to the tag line, that's for sure. Thank you to everyone at Regal.

…Read more from Paul Fyzool - 26 March 2026

I couldn’t be happier with my new kitchen! From start to finish, the installation process was seamless and professional. The team were knowledgeable, efficient, and paid incredible attention to detail, ensuring everything was perfect. The quality of the cabinets, worktops, and finishes is outstanding, and the overall design has completely transformed the space – it’s both beautiful and highly functional. I’ve already received so many compliments from friends and family. Highly recommend to anyone looking for a top-notch kitchen installation! Well done too Roger & Stacey

…Read more from Dera & Sean Marsh - 23 February 2026

Regal were very accommodating, nothing was unachievable, communication was excellent and although the project didn’t run smoothly because of things out of their control they went above and beyond to ensure minimal disruption to ourselves. The quality of the work was exceptional and we have a stunning kitchen that we love.

…Read more from Mr and Mrs Mitchell - 14 January 2026

As always the service we received from John and his team was brilliant. Special recognition goes to Dan our kitchen fitter who was polite and patient with my occasional panics! He worked to a very high standard.

…Read more from Ann Triston - 8 December 2025

Although a daunting task, it was made a very pleasant experience with an excellent result. The designer Stacey produced just what we wanted, and the fitter Roger carried out the work perfectly. The quality, service, delivery and value could not be bettered, and we would have no hesitation in recommending this company.

…Read more from Mr and Mrs Upfold - 9 December 2025

Regal Kitchens really live up to their motto, ‘Where client is king.’ From start to finish, we have been so impressed by the service provided, with absolutely nothing being too much trouble. Our designer Stacey went above and beyond and truly blew us away with her dedication to providing the kitchen of our dreams. Her communication, friendly approach and in-depth knowledge of how to design the perfect kitchen made her a joy to work with and we honestly couldn’t recommend her and Regal Kitchens more. Previously, we had visited several well-known suppliers and the difference between the service they provided and that of Regal was night and day. Absolutely everyone we encountered with Regal was first class. Dan the kitchen fitter did an amazing job and again did everything in his power to make the process as stress-free as possible for us. I am so impressed with them and would whole-heartedly recommend them. Thank you so much to everyone at Regal, you really are the best.

…Read more from Victoria Greely - 9 December 2025

We went to three companies for ideas and quotes. One was far too expensive. Regal and the other were similar in price, but we preferred Regal’s design and felt their experience and product were superior. Regal kitchens provided us with an excellent service from our initial discussions, their design ideas and incorporating our feedback. The installation was trouble free and everything was delivered on time and on budget.

…Read more from Jonathan Wignall - 6 December 2025

Fantastic service given for this installation, both by John and Stacey in the showroom and also by Roger (the fitter) and those he deployed as part of the project. Product quality and the fitting is of a very, very high quality; we've had the kitchen a number of months now and have had no issues with any of the units or the appliances, unlike others we know who used other kitchen companies. Thoroughly recommended.

…Read more from Mike - 19 October 2025

Regal Kitchens were excellent from start to finish. The design process was done by CAD, enabling us to see a 3D view of the proposed installation in situ. This really helped us to refine and improve the design, with some excellent advice from Regal on layout. The showroom was very helpful as we're able to see most of the items were ended up installing. The installation process was well organised - the fitters were highly skilled, punctual, tidy and very polite. Regal also helped to arrange some minor building works so we could install a glass roof in the kitchen. Overall, excellent attention to detail, with a high quality finish at a sensible price.

…Read more from Jamas Hodivala - 11 October 2025

Highly recommend Regal from start to finish they were excellent. The design team John and Stacey and the fitters Roger and Dan are a first class team.

…Read more from Deborah Stacey - 12 October 2025

We love our kitchen. Stacey did a fantastic job as did the fitter Roger. Lots of our needs take in to account in the design, a few tweets were needed along the way.

…Read more from Louise Blyth - 11 October 2025

From design to install to after care the experience with Stacey, Phil & Roger the fitter , has been excellent. Issues will always crop up and the Regal team have been both timely and utterly dedicated to finding timely solutions to meet our needs .The attention to detail by all of the team throughout the entire journey was exceptional and sets Regal apart from its competitors. We would thoroughly recommend Regal for any kitchen install large or small.

…Read more from Gerry & Lynne Collins – 4 April 2025

“We liked having just one fitter who was exceptional and in control of the out sourcing that was needed, such as the plasterer, electrician, the mason (work tops) even down to the skip hire. It all went like clockwork and for that we were grateful. This company is definitely worth recommending.”

…Read more from Janet and Graham Cook (4 March 2025)

I chose Regal Kitchens because of the excellent reviews regarding their fitting, after sales service and for their quality kitchens and appliances on offer.

…Read more from Michele & Bernie Kelly – 25 February 2025